SHIPPING POLICY
Effective Date: Sep 2024
1. Shipping Locations
We currently ship to almost all states within the continental United States. For shipping outside of this area, please contact us for options.
2. Processing Time
Orders typically take 5-10 business days to process. Once processed, you will receive a confirmation email with tracking information.
3. Shipping Methods
We offer various shipping methods, including:
- free shipping
- White Glove Delivery (includes assembly and placement in your home)
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart. Promotions may apply to reduce or waive shipping fees.
5. Delivery Timeframes
- free Shipping: Typically arrives within 1-3 weeks after processing.
- Standard Delivery: Typically scheduled within 1-2 weeks after processing, depending on your location.
6. Damages and Returns
Please inspect your items upon delivery. If you notice any damage, please contact us. We will work with you to resolve the issue, which may include a replacement or return.
7. Order Tracking
Once your order ships, you will receive an email with tracking information. You can monitor your shipment’s progress through the carrier’s website.
8. Delivery Restrictions
Certain items may have specific delivery restrictions due to size or weight. Our team will inform you if any limitations apply during the checkout process.
9. Contact Us
If you have any questions regarding shipping, please reach out to our customer service team at [insert contact information].
Thank you for choosing titan furniture We appreciate your business and are here to help with your furniture needs.