RETURN POLICY

 – Shop with Confidence at titan furniture

, we understand that purchasing furniture is a significant investment. We want you to shop with confidence, which is why we have developed a straightforward and customer-friendly return policy. Our goal is to ensure your satisfaction and make your shopping experience as seamless as possible.

  Return Policy 

We offer a **30-day return window** on most items from the date of delivery. If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange. Here’s how our return process works:

 1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

– The item must be in its original condition, unused, and with all original packaging.
– You must initiate the return process within **30 days** of receiving your item.
– Custom orders or personalized items are not eligible for return unless there is a defect or damage.

-All product sold on more than 20 percent discount are not eligible for return.

 2. How to Initiate a Return

Returning an item is easy! Follow these simple steps:

–  Reach out to our customer service team via  email us at titanfurnitureus@gmail.com Provide your order number and details about the item you wish to return.
– **Return Instructions**: Our team will provide you with detailed instructions on how to return the item, including any necessary shipping labels.
– **Pack the Item**: Carefully repackage the item in its original packaging. Ensure all accessories and components are included.

 3. Return Shipping

Customers are responsible for return shipping costs unless the item was damaged or defective upon delivery. We recommend using a trackable shipping service to ensure your return is received safely.

 4. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within **3-7 business days** and will be credited back to your original payment method.

 5. Exchanges

If you wish to exchange an item for a different size, color, or model, please follow the return process outlined above. Once we receive your return, you can place a new order for the desired item.

 Damaged or Defective Items

In the rare event that your item arrives damaged or defective, please contact us within **7 days** of delivery. We will arrange for a replacement or a full refund’

 Customer Satisfaction Guaranteed

Your satisfaction is our top priority. If you have any questions or concerns about our return policy, please don’t hesitate to reach out. Our dedicated customer service team is here to assist you every step of the way.

 Why Shop with Us?

– **Quality Assurance**: We stand behind our products and ensure you receive only the best.
– **Transparent Policies**: Our return policy is designed to be clear and fair, so you can shop confidently.
– **Supportive Team**: Our knowledgeable staff is ready to help with any inquiries you may have.

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Thank you for choosing titan furniture. We look forward to serving you and hope you enjoy your furniture for years to come!